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Check out some examples from our Certification standards below. If you meet them your hotel is already on the way to getting Safehotels and CovidClean™ Certified.

Safehotels Safety & Security Certification

Examples of standards required that meet Safehotels Safety & Security Certification.

• Fire exit escape routes are clearly signed, well lit, free from obstruction, doors open in direction of travel.
• Designated Emergency Lighting and Signage has back up fail-safe power
• Working emergency intercom and or alarm inside elevators in event of elevator failure or entrapment.
• Up to date maintenance contracts and service records are in place for all fire systems.
• Regular checks are made to identify slip, trip or fall safety hazards in all guest contact areas of hotel.
• Depth markers and pool rules posted clearly, lifesaving and rescue equipment available.
• Reception area and check-in desks are covered by CCTV.
• New employees receive security, safety and fire training within one week of starting.
• At least one employee on duty 24/7 from a ‘front of house’ department is trained in CPR and trauma injury stabilization.
• Adequate communication systems are maintained 24/7 to deploy a response team in the event of an emergency.
• Guest transport companies contracted by hotel are vetted for insurance, maintenance of vehicles and driving licenses.
• Guest personal data and credit card/payment is subject to Confidential Information & Data Protection policies and procedures.
• Crisis Management Plans cover incidents specific to the hotel operation and location including natural disasters.
• In designated high-risk locations, enhanced security measures are in place for all types of terrorist attack, civil unrest, public disorder and demonstrations.

Safehotels CovidClean Certification

Examples of standards required that meet Safehotels CovidClean™ Certification

• There is a Cleaning and Disinfection Plan including enhanced measures for suspected or confirmed cases.
• Social distancing protocols are in place as defined by the Local Health Authority.
• Masks are worn by guests, employees, visitors and contractors when in the hotel and/or by local authority regulation.
• Are employees trained to recognize the most common signs and symptoms of Covid infection.
• Hand touch points are included in daily cleaning schedules with increased cleaning frequency based on occupancy levels and peak guest circulation times.
• Hand sanitizer stations are provided and replenished in all guest and employee contact areas, including all entrances into the hotel and reception desks
• Covid prevention and hygiene etiquette signage/information is on display in hotel public areas, guest floors, guest lift lobby areas and in guest rooms.
• Spas, swimming pools, beaches, fitness rooms, kids-clubs, leisure facilities in operation only when confirmed or authorized by the Local Health Authority
• Kitchen and service staff adhere to enhanced procedures for cleaning, disinfection, personal hygiene etiquette and increased frequency of hand washing.
• Employees are trained with regards to containment and isolation procedures if a case is suspected/confirmed in the hotel.
• There is a Cleaning and Disinfection Plan including enhanced measures for suspected or confirmed cases.
• Social distancing protocols are in place as defined by the Local Health Authority.
• Masks are worn by guests, employees, visitors and contractors when in the hotel and/or by local authority regulation.
• Are employees trained to recognize the most common signs and symptoms of Covid infection.
• Hand touch points are included in daily cleaning schedules with increased cleaning frequency based on occupancy levels and peak guest circulation times.
• Hand sanitizer stations are provided and replenished in all guest and employee contact areas, including all entrances into the hotel and reception desks
• Covid prevention and hygiene etiquette signage/information is on display in hotel public areas, guest floors, guest lift lobby areas and in guest rooms.
• Spas, swimming pools, beaches, fitness rooms, kids-clubs, leisure facilities in operation only when confirmed or authorized by the Local Health Authority
• Kitchen and service staff adhere to enhanced procedures for cleaning, disinfection, personal hygiene etiquette and increased frequency of hand washing.
• Employees are trained with regards to containment and isolation procedures if a case is suspected/confirmed in the hotel.

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